I have a new fan. My new fan has purchased and returned eighteen of my books over the past five weeks. How do I know this? I watch the numbers on Amazon’s Author Central. I rarely have a return, but I started seeing them in late August. First one book and then another; one every few days. Of all these returns, not a single book has had more than one return. Therefore I conclude someone is buying a book, returning it, and then buying the next. I expect to see him/her work through all thirty two I have published.
So, my dear new fan, I am pleased that you are enjoying my work, for there are many years worth of effort gone into those you have read and returned. I hope you tell your friends about how great they are, I hope they buy them for themselves (since they cannot borrow your copies), and I hope they have the decency to keep them once they have read them.
Oh, just in case you’re interested, here’s one you missed. I think it is one of my better works. Just follow the link.
So, here’s the thing. I have a big problem with Amazon’s return policy. That’s what the free pages are all about. You have a chance to read some of the book for free then you decide to buy or not to buy. If you go to a restaurant and eat the meal, do you suddenly get a refund? If you walk out after the movie is over do you get your money back?
Talk to me folks, am I wrong here? Am I out of line with this? It’s not the money so much as it is the theft of my work that bothers me. What do you think?